Privacy Policy

Section 1: Cookies

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu for a video about cookies visit https://www.youtube.com/watch?v=TBR-xtJVq7E
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.
The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide. A list of all the cookies used on this website by category is set out below.

Category 1: Strictly Necessary Cookies
These cookies are essential in order to enable movement around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, and general navigation of our site cannot be provided.

Following is a list of cookies are vital to the operation of this site and/or services that you have requested by utilization of this web site. You are advised that these cookies have already been set and continued usage of this site is considered as acceptance of this fact.

Cookies in use on this site that fall into category 1:
Cookie Name
Purpose Expires
.ASPXANONYMOUS
This holds a unique ID which doesn't hold any personal information. It recognises when a anonymous user attempts to log in and indicates if you have visited the site before.
2 Months
ASP.NET_SessionId
Keeps your session connected with a unique ID. On Closing Browser
TrStat1
Holds an anonymous Unique ID for use in internal visitor tracking. 7 Days

The remaining categories of Cookie are optional and will only be set if you accept the use of cookies on our web site. HOWEVER your browsing experience is likely to be extremely limited as some aspects of the site will remain disabled until cookies are accepted.

Category 2: Performance Cookies
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages.
These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Cookies that fall into category 2:
Cookie Name Purpose Expires
__utma Google Analytics: Keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was and when their last visit occurred. 2038
__utmb Google Analytics: Takes a time stamp of the exact moment when a visitor enters the site. On Leaving Site
__utmc Google Analytics: Takes a time stamp of the exact moment when a visitor leaves the site, waits 30 minutes for another page-view and if it doesn't happen, expires.
30 Minutes
__utmz Google Analytics: Keeps track of where the visitor came from, what search engine was used, what link was clicked on, what keyword was used and from what location the website was accessed.
6 Months

Category 3: Functionality Cookies
These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located.
These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

The majority of functionality cookies in use on this site are related to social networks and as such we have little control over them. Where possible, we block these cookies until a visitor accepts cookies on the site. However, this may not be possible in all instances. As these cookies are set by 3rd parties, names, purpose and expiration may change.

Currently, cookies are set by the following 3rd parties.
Provider
Purpose
ShareThis
To enable usage of social sharing buttons at the top of each page
Google+ To enable Google +1 sharing button
Facebook
Enable Facebook Feed and Like buttons
Twitter Enable Twitter sharing buttons & Twitter Feed

Continuing to use this site is deemed as acceptance of these cookies.

Category 4: Targeting or Advertising Cookies
These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information may be shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

We do not use advertising cookies on this site.
 

Section 2: Your Information 

What information do we collect?
We collect information from you when you place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
    (your information helps us to better respond to your individual needs)
  • To improve our website
    (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service
    (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
  • Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails
    The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

How do we protect your information? 
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we disclose any information to outside parties? 
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the 'Edit Profile' page.

Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent
Continuing to use our site is considered to be implied acceptance or this Privacy Policy and of our use of cookies.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or send an email notifying you of any changes.

This policy was last modified on February 5th 2013

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

    Unit 3H
    West Park 26
    Wellington
    Somerset
    TA21 9AD
    United Kingdom

  • +44 (0) 1823 653 533

  • +44 (0) 1823 653 534

  • enquiries@somerdale.co.uk
 

     Somerdale International
          Unit 3H
          West Park 26
          Wellington
          Somerset
          TA21 9AD
          United Kingdom
  •   +44 (0) 1823 653 533
  •   +44 (0) 1823 653 534
  •   enquiries@somerdale.com

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